Grand Cru Vanilla beans and exceptional spices

Livraison offerte dès 25€ d’achat en France

The vanilla of your childhood.

Authentic by tradition, bold by nature.
A vanilla like in the old days, to elevate your creations of today.

Discover it

Trusted by over 26,000 satisfied customers

Satisfied ++++

I was pleasantly surprised when I received them, I had some doubts at first…

Mili
Delighted with my purchase!

Very fast delivery, beautiful quality pods… it’s a pleasure and a real treat!!

Verified customer
First order

Very nice product. Excellent value for money. Shipping: very good. Thank you.

Jean L.
Perfect

Very fast delivery, careful packaging, and superb quality. The…

Gilles N.

Official supplier – Le Meilleur Pâtissier on M6

In 2025, Vanissa and Le Meilleur Pâtissier are renewing their close collaboration.

Throughout the season, the contestants will elevate our Grand Cru Vanilla, rare Spices, and other Pastry Treasures.

This partnership strengthens our shared mission: making natural, high-quality ingredients accessible to all baking enthusiasts.

They trust us
Customers & Partners
They trust us
Press & Media

Sweet media #1 fell in love with our Lueur Florale Gift Set. Why shouldn't you?

Our Edible Flower Petal Compositions are now available at 64 boulevard Haussmann.

For the second year running, Vanissa and LMP are teaming up. The 14 candidates will be cooking with our products throughout the season.

@alexandre___boulanger

Alexandre Boulanger

Pastry chef in Roquebrune-Cap-Martin.
@timospatisserie

Timothée Rolland

Winner of Le Meilleur Patissier 13 on M6.
@alaisvaubourg

Alaïs Vaubourg

Pastry chef La Cabro d'Or - Baumaniere

Thank you for your confidence.

From Sunday bakers to Michelin-starred chefs, we serve each of you with the same dedication.

Discover some of our most iconic partners.

Need help ?

Our team is there for you.
Send an e-mail
client@vanissa.fr
Call us
+33 9 81 94 42 17

Frequently Asked Questions

How do I place an order on the site?

Nothing could be easier! Just add the desired products to your cart, then follow the checkout steps. Once the payment is completed, you will receive a confirmation email with a summary of your order.

Can I change or cancel my order after validation?

If your order hasn’t been shipped yet, we can modify or cancel it. Contact us quickly by email or phone (client@vanissa.fr | +33 9 81 94 42 17), and we’ll do our best.

Where can I track my order?

As soon as your order is shipped, you will receive a tracking link by email. This link allows you to track the delivery of your package in real time.

I haven't received my order confirmation. What should I do?

Check your “SPAM” or “junk mail” folder. If the email isn’t there, contact us with your name and the email address used when placing the order — we’ll find your order in no time.

Do you offer discount coupons?

Yes. We occasionally offer discount codes for partnerships or special events. Limited-time offers are also regularly available directly on our Shop to make our range more accessible to everyone. Sign up for our newsletter so you don’t miss a thing.

What payment methods do you accept?

We accept payments by credit card (Visa, Mastercard, American Express), PayPal, and Apple Pay. Bank transfers are also available for professional clients.

Is online payment secure?

Absolutely. All transactions are encrypted using SSL protocol. Your payment information is never stored or accessible by our services.

Can I pay in several instalments?

Payment in instalments is not available for individual customers. For professionals, we offer tailored solutions upon request.

How do I get an invoice?

Once your order has been validated, an invoice will be sent to you by e-mail. You can also download it directly from your customer account.

What should I do if my payment has been refused?

First, check the validity of your card and your payment limits. If the problem persists, try another payment method or contact your bank. And of course, our team is here to help.

What are the delivery times?

We ship orders within 2 working days. They are therefore delivered within 3 to 4 days in France, and 4 to 10 days in Europe.

Do you ship all over the world?

Yes, we ship worldwide.

What are the delivery costs?

Delivery is free in France for orders over €25, and in Europe for orders over €75 (€4.90 for orders over €75), with delivery outside the EU costing €9.90.

Where are you located?

In sunny Aix-en-Provence, France!

Is it possible to make a return?

Of course we do. If you are not satisfied with your order, you can return it within 14 days without having to justify your choice.

Do you have any offers for professionals?

Of course — we work closely with artisans, fine food stores, resellers…

Contact us at clement@vanissa.fr to receive a personalized quote within 24 hours.

Is it possible to receive a sample before placing an order?

Yes, depending on the products and the quantities considered. We invite you to write to us (clement@vanissa.fr) with details about your business and your needs — we’ll get back to you quickly.

Do you offer formats or packaging suitable for professionals?

Yes, we offer bulk formats, large-volume pouches, bottles or jars depending on the product. Feel free to request our B2B catalog at clement@vanissa.fr.

Do you ship internationally for B2B clients?

Yes, we deliver to many countries. The conditions vary depending on the destination and quantities. Contact us for a personalized quote (clement@vanissa.fr).

How can I open a professional account?

Simply send us an email at clement@vanissa.fr with your company registration number (SIRET), your contact details, and a brief description of your business. You’ll be put in direct contact with a dedicated sales representative.

How can I contact you if I have a problem with my order?

You can email us at client@vanissa.fr or call us at +33 9 81 94 42 17. Our team is available Monday to Friday, from 8:30 a.m. to 4:00 p.m. (French time).

What are your response times?

We usually respond within 48 business hours, between 8:30 a.m. and 4:00 p.m. (French time). During busy periods, replies may take up to 7 days.

I haven't received a reply to my email. What should I do?

We are likely experiencing a busy period. Please do not resend your email, as this may delay the handling of your request. You can call us at +33 9 81 94 42 17. We assure you that no message goes unanswered.

Do you have a contact phone number?

Yes, you can reach us at +33 9 81 94 42 17, Monday to Friday, from 8:30 AM to 4:00 PM.

Can I send you a message via social networks?

Yes, you can write to us on Instagram or Facebook. However, for any order-related inquiries, please send us an email for better tracking.

What's the difference between the types of vanilla you offer?

Each vanilla has its own origin, terroir and fragrance. Madagascar vanilla is rich and creamy, Tahitian vanilla floral and aniseed-flavored, while Uganda vanilla is woody and chocolaty. We always specify the particularities of each origin on our product sheets.

Are your products certified organic or fair trade?

We have opted for strict internal specifications (via our Charter of Excellence), rather than having our products certified by external bodies. No chemical inputs are used. Our vanilla is mainly grown using agroforestry practices. Finally, we favor short supply chains. Ethical trade is at the heart of our operations, and our partnerships at source are anchored in time, so our partner producers don't have to pay the extra cost of certification. As a result, they benefit more from their work and know-how.

What is the shelf life of your vanilla beans?

Kept away from air, light and humidity, a vanilla pod can be stored for up to 3 years without altering its aroma.

How to store vanilla to preserve its quality?

Store at room temperature in a glass tube or airtight jar. No refrigerator. A glass jar in a cupboard is best!

Responsible Vanilla, Positive Impact

At Vanissa, every vanilla bean tells a story — the story of men, women, and families who have passed down the art of vanilla cultivation for generations, with passion and respect for traditional know-how. In Madagascar, Uganda, and Tahiti, we are committed to ethical practices and fair compensation. By favoring a short supply chain, we ensure freshness, full traceability, and a positive impact on local communities.

Our promise: exceptional vanilla, grown with respect for people and nature.